WHAT DO WE DO WITH YOUR INFORMATION AND WHERE DO WE STORE IT?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and use this to fulfil your order.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: with your permission, we may send you emails about our store, new products and other updates.

We will take reasonable steps to seek to ensure that your data is treated securely and in accordance with this privacy policy.

COOKIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

AGE OF CONSENT

By using this site, you represent that you are at least the age of 18 or above. Shai does not knowingly solicit or collect personal data from children below the age of 12. Children between 12-18 years should provide their data either through their parents or with the consent of their parents. If SHAI discovers that it has accidentally collected personal data from a child below [12], it will remove that child’s personal data from its records as soon as reasonably possible.

Account Information

When you create an Account, you will provide information that could be Personal Information, such as your username, password and email address. You acknowledge that this information may be personal to you, and by creating an account on the Offerings and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our Offerings, but only rarely when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes. Usage of certain features on the website may require registration and sharing of information such as email address, name, phone number, credit card / debit card / other payment instrument details, etc.

Payments

Our payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. We do not store your credit card, debit card or any other financial or personal information.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Mode of payment – Payments for the products available on Site and app may be made in the following ways:

– UPI, Credit Cards, Debit Cards, Net Banking, Wallets.
–  Online payments are instant payment options and recommended to ensure faster processing of your order.
– Cash On Delivery option is available for limited areas only.
All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. SHAI is not responsible for any breach of information, or inappropriate transactions.

DATA SECURITY

To protect your personal information, we take reasonable precautions to seek to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We are committed to protecting your Personal Data in our custody. We take reasonable steps to ensure appropriate physical, technical and managerial safeguards are in place to protect your Personal Data from unauthorized access, alteration, transmission and deletion. We work to protect the security of your personal information during transmission by using encryption protocols. We use multi-layered controls to help protect our infrastructure, constantly monitoring and improving our applications, systems, and processes to meet the growing demands and challenges of security.We ensure that the third parties who provide services to us under appropriate contracts, take appropriate security measures to protect your Personal Data in line with our policies.

RETENTION AND DISPOSAL OF DATA

We keep the Personal Data we collect about you on our systems or with third parties for as long as it is required for the purposes set out in this Privacy Policy and for legal or regulatory reasons. We will only use your Personal Data for those purposes and will make sure that your Privacy is protected. We shall take reasonable steps to delete or permanently de-identify Personal Data that is no longer needed.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

“SHAI” is the trade name for “SHAI.” Registered under GSTIN- 27ABICS2246Q1ZP